We ship across the UK and internationally. Shipping costs are calculated at checkout based on the delivery location and order weight. UK orders are subject to VAT. International customers are responsible for any customs duties, taxes, or import fees that may apply in their respective countries. Delivery timelines and tracking information will be provided via email upon dispatch. If you have specific shipping needs or questions, please contact us for tailored solutions.

We offer a 30-day return and exchange policy for unused and unopened items in their original packaging. Returns must be accompanied by proof of purchase, and all items are subject to inspection upon return. Refunds will be processed to the original payment method, excluding shipping fees. Exchanges for defective or damaged products are available, and we encourage you to contact our support team within 14 days of receiving your order for assistance.

How can I contact your customer support?
Call our helpline on +44-1522 521 596. Our team will be happy to assist with any questions or concerns.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and bank transfers.
Do you offer discounts for bulk purchases?
Yes, we provide special pricing and discounts for bulk orders. Please contact our sales team to discuss your requirements and receive a customized quote.
Are your products covered by warranty?
Our products come with a manufacturer’s warranty, which varies by item. Please refer to the product details or contact us for specific warranty information.
Do you ship internationally?
Yes, we ship worldwide. Please note that international customers are responsible for customs duties, taxes, or import fees applicable in their respective countries.
What should I do if I receive a defective product?
If you receive a defective or damaged product, please contact us within 14 days of receipt. We’ll help with exchanges or refunds as per our policy.
Do you offer training or demonstrations for your products?
Yes, we provide training materials, videos, and live demonstrations for select products. Contact us for more information or to schedule a session.