Signature Set

Return and Exchange Policy

We offer a 30-day return and exchange policy for unused and unopened items in their original packaging. Returns must be accompanied by proof of purchase, and all items are subject to inspection upon return. Refunds will be processed to the original payment method, excluding shipping fees. Exchanges for defective or damaged products are available, and we encourage you to contact our support team within 14 days of receiving your order for assistance.

Shipping and Taxation

We ship across the UK and to selected international destinations. See our FAQs for the full list. Shipping costs depend on the delivery destination and items in your order. Orders containing items with different delivery rates may have combined shipping charges; the total is shown at checkout before you pay. UK orders are subject to VAT. International customers are responsible for any customs duties, taxes, or import fees that may apply in their respective countries. Delivery timelines and tracking information will be provided via email upon dispatch. If you have specific shipping needs or questions, please contact us for tailored solutions.