Conditions d’utilisation

Terms & Conditions

(TrollDental UK Ltd – www.trolldental.co.uk)

1. Introduction

Welcome to TrollDental UK Ltd. By accessing or purchasing from www.trolldental.co.uk, you agree to these Terms & Conditions. Please read them carefully.

2. Company Details

Business Name: TrollDental UK Ltd
Company Address: 25 West Parade, Lincoln, LN1 1NW, United Kingdom
Phone: 0800 1950 460

3. Pricing & VAT

  • All prices on our website are exclusive of VAT.

  • VAT is added at checkout, along with any applicable discounts or coupons.

  • A VAT invoice will be provided after purchase.

4. Orders & Payment

  • We accept Visa, Mastercard, PayPal, and bank transfers.

  • Orders are processed upon receipt of payment.

  • If payment is unsuccessful or flagged as fraudulent, we reserve the right to cancel the order.

5. Shipping & Delivery

  • We aim to dispatch all in-stock items the same day for orders received before 1:00pm GMT.

  • Shipping times vary based on destination and chosen delivery method.

  • We are not responsible for customs delays or import duties outside the UK.

6. Returns & Refunds

  • We accept returns within 30 days of purchase, provided items are unused and in original packaging.

  • Refunds will be processed within 7 business days of receiving returned items.

7. Warranty & Liability

  • All products are provided with a manufacturer’s guarantee.

  • We are not responsible for improper use or accidental damage.

8. Data Protection & Privacy

  • Your data is handled in accordance with GDPR and UK Data Protection Laws.

  • We use third-party services (e.g., PayPal, Mailchimp, Shopify) to process transactions and marketing.

  • Full details are provided in our Privacy Policy (see below).

9. Governing Law

  • These terms are governed by the laws of England & Wales.

  • Any disputes shall be resolved in UK courts.

10. Contact Us

For any queries, contact us via our contact form on the website or call us at 0800 1950 460.